Return & Refund Policy

At HomeShelvio, we want you to be happy with your purchase. If you need to return an item, please review our return and refund policy below.

1. Return Window

• Return requests can be initiated within 30 days of delivery.
• Returns requested after 30 days from the delivery date will not be eligible for return or refund.

2. Return Conditions

To be eligible for a return and refund, the item must meet all of the following conditions:

• The item must be unused and in its original condition.
• All original tags must be attached.
• The item’s original finish and condition must remain intact.
• The item should be returned in a condition suitable for resale.

Items that have been used, damaged, altered, or returned without the required tags may not be eligible for a refund.

3. Refund Process

Once we receive the returned item, our team will inspect it to ensure that it meets the return conditions mentioned above.

If the return is approved, the refund will be processed to the original payment method.

4. Sale Items

5. If You Have Not Received Your Refund

If your refund has been approved but you have not received the amount within the expected timeframe:

1. Please check your bank account or original payment method first.
2. Check with your bank or payment provider for any processing delays.
3. If you still cannot locate the refund, please contact us and we will be happy to assist you.